Terms & Conditions
Last updated: November 2026
Welcome to Carissa. These Terms & Conditions govern your use of https://carissa.co.in/ and enquiries submitted through the website regarding our residential project in Guhagar.
In these terms, “Carissa”, “we”, “us” and “our” refer to Excellent Properties, the developer of Carissa.
Please read these terms before using our website. These website terms do not replace any signed booking documents, agreement for sale or other legally binding property transaction documents.
1. Use of This Website
You may use this website to explore Carissa, view project information, request brochures, submit enquiries and arrange site visits.
You agree not to:
- Submit false, misleading or unauthorised information.
- Use the website for unlawful or fraudulent purposes.
- Attempt to access restricted systems or interfere with website security.
- Upload harmful code or disrupt website functionality.
- Reproduce or commercially exploit website content without permission.
2. Project Information
The website provides information about Carissa’s location, plots, phases, amenities and development features.
We aim to keep this information accurate and current. Before making a booking, please obtain the latest details for your chosen plot and phase, including applicable approvals, specifications, availability, pricing and development timelines.
Corrections or updates to website information do not override existing contractual commitments or responsibilities under applicable law.
3. Images, Layouts and Illustrations
Artist’s impressions, computer-generated images, sample interiors, landscaping illustrations and lifestyle photographs are intended to help communicate the project concept. They should not be treated as photographs of completed development unless identified as such.
Please refer to the approved plans, specifications and applicable transaction documents to confirm what is included with a particular plot or phase.
Views, including sea views, vary according to plot location, elevation and surrounding conditions. Please confirm the characteristics of your selected plot during a site visit.
Nothing in this section limits our responsibility for the accuracy of advertisements or representations under applicable law.
4. Pricing and Availability
Plot availability, prices, offers and payment plans should be confirmed with our authorised sales team before booking.
Any quoted price should be read together with its stated inclusions, exclusions and validity period. Applicable taxes, stamp duty, registration fees, maintenance charges and other amounts will be identified in the relevant quotation or transaction documents.
Changes to prices or offers for future bookings will not override the terms of an existing binding agreement.
5. Enquiries and Site Visits
Submitting an enquiry, requesting a brochure or arranging a site visit does not reserve a plot, confirm an allotment or create a property purchase agreement.
Site visits are subject to scheduling and access arrangements. Visitors must follow safety instructions and remain within authorised areas.
When submitting an enquiry, please provide accurate contact information so our team can respond to your request.
6. Bookings and Payments
Bookings are subject to plot availability, acceptance of the applicable booking terms, required documentation and compliance with applicable law.
Before making a payment, please verify the payment instructions directly with our authorised team using sales@carissa.co.in. Payments should be made only through officially confirmed channels, and an acknowledgement or receipt should be obtained.
The rights and obligations relating to a purchase—including payment schedules, development commitments, possession and other transaction terms—will be set out in the applicable documents, subject to law.
7. Cancellations and Refunds
Cancellation requests, refund eligibility, deductions and processing timelines will be governed by the applicable booking documents, agreement for sale and legal requirements.
These website terms do not establish a separate non-refundable payment condition or reduce any statutory cancellation or refund entitlement.
For assistance with a cancellation or refund request, contact sales@carissa.co.in with your booking reference and relevant details.
8. Amenities and Development Phases
Amenities, infrastructure and facilities may relate to particular phases or shared areas of the project.
Please confirm the scope, delivery schedule, access conditions and applicable maintenance arrangements for your selected plot or phase before booking.
Development and any changes to approved plans or specifications remain subject to applicable approvals, contractual commitments and legally required consents.
9. Independent Assessment
Property purchases require careful consideration. You should review the relevant title documents, approvals, regulatory disclosures, costs and contractual terms, and obtain independent legal or financial advice where appropriate.
General references to investment potential, growth or lifestyle benefits do not constitute a guarantee of property appreciation, rental income or future returns.
10. Intellectual Property
Website text, branding, logos, graphics, photographs, videos and other materials are owned by Carissa or used with the permission of their respective owners.
You may view and download materials made available for personal reference. Commercial reproduction, modification, publication or distribution requires prior written permission, except where permitted by law.
11. Third-Party Links
The website may include links to maps, social media platforms or other external services for convenience.
We do not control those services or their content. Your use of them is subject to their respective terms and privacy policies.
12. Privacy and Communications
Personal information submitted through the website is handled as described in our Privacy Policy.
When you request information or a callback, our team may contact you to respond to that request. Promotional communications will be managed in accordance with your preferences and applicable law.
You can request to stop promotional communications by emailing sales@carissa.co.in.
13. Website Availability and Liability
We take reasonable care in maintaining the website but cannot guarantee uninterrupted access or that it will always be free from technical errors.
To the extent permitted by law, we are not responsible for losses caused solely by temporary website outages, events beyond our reasonable control or third-party services we do not operate.
Nothing in these terms excludes or limits liability for fraud, misrepresentation or any responsibility that cannot lawfully be excluded. Your statutory consumer and property-buyer rights remain unaffected.
14. Changes to These Terms
We may update these Terms & Conditions to reflect changes to website functionality, business practices or applicable legal requirements.
The revised version will be published on this page with an updated date and will apply prospectively. Website updates will not amend an existing signed agreement or remove accrued legal rights.
15. Governing Law and Disputes
These terms are governed by the laws of India.
For questions or concerns, please contact us first so we can try to resolve the matter. This does not restrict your right to approach a competent court, consumer commission, real estate regulatory authority or other forum available under applicable law.
16. Contact Us
For website enquiries or questions about these Terms & Conditions, please contact:
Carissa — Excellent Properties
Project Location: Guhagar, Maharashtra
Email: sales@carissa.co.in
Website: https://carissa.co.in/